Relevant service options
- Parcel forwarding
- Photos when requested
- Repacking when appropriate and agreed
European shopping for Australia
A practical way to receive eligible European purchases in Australia.
When direct shipping is unavailable, our EU receiving point can help bridge the gap between a European store and Australia.
Who this is for
Australian shoppers who have found a European product that the merchant will not deliver directly.
- 01
Place the purchase
Use our receiving details at checkout and provide the order information requested.
- 02
Choose handling
Ask about inspection, photos or consolidation if those options are relevant.
- 03
Arrange forwarding
We prepare the agreed service and forward the parcel using an available route.
Important considerations
- Not every merchant, product or route can be handled.
- Destination requirements and carrier options should be checked before a purchase is final.
European accessFor difficult shopping routes
Clear communicationKnow what happens next
Careful handlingOptions agreed with you
Worldwide forwardingSubject to practical limits
Before you order
Common questions
Can you help before I order from a European store?
Yes. Contact us with the store, item type and destination so we can discuss the practical route.
Are parcel photos available?
Photos can be provided when requested and agreed.